![]() ![]() You should repair the Office program by using Control Panel.” The user opens Microsoft Outlook 2013 or 2016 on Windows 7 or Windows 10 and the program opens but immediately displays the following error: “Microsoft Office cannot verify the license for this product. To resolve licensing/product key issues with Office 365, please see Microsoft’s article on how to reset Office 365 activation. It does not work for any Microsoft Office 365 installations. This issue and resolution applies specifically to Microsoft Office 20 on Windows 7 and Windows 10. ![]() I spent some time analyzing this issue and here’s what I’ve found. Unfortunately the support article describing the resolution to the issue isn’t very clear. Apparently this is a known issue with Microsoft Office 20.
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